The Marketing Operations Specialist manages creative initiatives and projects, ensuring process efficiency for marketing content in assigned channels, from project initiation through delivery. Actively partners with leads from each creative discipline, business managers, and the leadership team to ensure job consistency, cost control, and timely execution of Creative projects.

Core Accountabilities:

• Responsible for project planning, scheduling, cross-departmental alignment, evaluating work stream productivity, procedural adjustments, and on-time acquisition of photo and video assets that directly support the brand’s Omni-channel direction.
• Works in partnership with creative and business stakeholders to provide detailed direction for marketing projects.
• Implements and optimizes standardized workflows for the department’s marketing deliverables, utilizing tools like File Maker Pro, Davinci Workgroups, Adobe Creative Suite. Closely monitors work status, facilitates effective collaboration between internal/external teams, and mitigates risks to assigned projects.
• Schedule and coordinate Outlook tasks and events to maximize visibility for key deliverables.
• Work closely with business owners, marketing leads, art directors, external agencies and other stakeholders to write briefs, validate schedules, and confirm project budget availability.
• Independently manages dynamic scheduling requirements to enable successful execution of milestones, including key Creative touch points and the accuracy of associated distribution lists.
• As needed, provides training for technical tools, procedures, and best practices to other employees in and outside of the department.

Leadership Expectations:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as an Eddie Bauer advocate in the industry and marketplace.

Education/Experience Required:

• 4- year college degree or a Project Management Professional Certification (PMP) preferred.
• 3-5 years of progressive project management related experience with at least 1+ years experience as a project manager or equivalent. Managing marketing projects preferred.
• 1+ years’ experience managing process optimization.
• Proficient PC skills including Word, Excel, PowerPoint, Visio and Outlook.
• Excellent written and verbal communication skills with fluency in creative terminology.
• Detail oriented and highly organized, with proven ability to manage multiple, complex tasks simultaneously.
• Desire and ability to work in a fast-paced environment with a high rate of change.
• Demonstrated ability to identify process opportunities and implement new creative process where needed.
• Demonstrated ability to deliver results both independently and as a part of a team.
• Adept at independent problem solving and conflict resolution.